Legal
Privacy policy
Last updated 1 November 2026
In short
We collect only what we need to deliver your order and answer your messages. We never sell your data.
01 What we collect
Your name, email, delivery address and order history when you buy, and the details you share when you write to us.
02 How we use it
To process and deliver orders, handle returns and warranty claims, and reply to your questions. If you opt in, we send a short letter with recipes and new batches, never more than twice a month.
03 Cookies
We use essential cookies to keep your bag working and privacy-friendly analytics to understand which pages are useful. No advertising trackers.
04 Sharing
We share data only with the services that help us run the shop, such as our payment provider and couriers, and only what they need.
05 Your rights
You can ask for a copy of your data, correct it or ask us to delete it at any time by writing to hello@panwright.co.