Legal
Terms of sale
Last updated 1 November 2026
In short
Buy with confidence: a 60-day home trial, a lifetime warranty and clear prices with duties included where we can.
01 Who we are
Panwright Cookware Co. is a small manufacturer based in Sheffield, United Kingdom. These terms apply to every order placed on this website.
02 Orders and pricing
All prices are shown in US dollars and include applicable taxes unless stated otherwise. We confirm every order by email. If a price was shown in error, we will contact you before dispatch.
03 Shipping
Orders ship within two working days. Delivery times are estimates; we are not responsible for delays caused by carriers or customs, though we will always help you chase a parcel.
04 60-day home trial
You may return any piece within 60 days of delivery, used or unused, for a full refund of the product price. Start a return from your order email and we will send a prepaid label.
05 Lifetime warranty
We cover manufacturing faults, cracks, warping and handle failures for the life of the product. Normal wear, such as changes in seasoning or patina, is not a fault.
06 Contact
Questions about these terms can be sent to hello@panwright.co.